Customer Service

High Pressure Technologies offers FAST and WARRANTIED repair on all Maxpro Technologies® and Maximator® products. We also service, repair and refurbish Haskel® and HII® products. Recognizing minimal downtime is critical to our customers we are generally able to offer a 48/72 hr turnaround on all repairs from time of receipt. Alternatively, a service technician is available to conduct on site service when requested.

     

High Pressure Technologies
additionally offers service and repair on most other makes of Air driven Hydraulic Pumps, Boosters and Amplifiers including Haskel, and additionally provides our customers full product support in the areas described below. For inquiries regarding repairs, troubleshooting or technical services related issues, please e-mail us at service@highpressuretech.com or make a request for service in the Contact Us page.

Product Technical Training  

Training is undertaken at the customers location. The training course covers: 
    
    1.    
Theory of Operation  
    2.     Troubleshooting
    3.     Cleaning Procedures 
    4.     Complete Repair 
    5.     Servicing & Preventive Maintenance 
    6.     Interested parties will be sent a Training Brochure outlining dates, times, and a price quotation.

On-Site Service Calls - Troubleshooting & Repair

For a quotation, please consult HPT directly or utilize our Contact Us page.
Travel and expenses will incur for coach class airfare, meals, lodging and car rental where and as applicable.  Receipts will  be furnished to document all expenses. 24 hour, Weekend and holiday service is available.

System Start-Up Service Call

Provide instructions on proper maintenance for all Maxpro Technologies® and Maximator® systems. It is intended to assist with installation suggestions, start-up and correct maintenance of the system or power unit.

Interested parties will be sent a System Start-Up brochure with a formal quotation outlining the serviced provided.

Service Contract/Agreement                                                                                       

This service provides for annual preventive maintenance and service on equipment manufactured by Maxpro Technologies® and Maximator®. The Company manufactures a number of varied products. Quotations for Service Contracts will vary according to the system or product line. 

When a Service Contract is purchased with a new product manufactured by
Maxpro Technologies® and/or Maximator®, training and on-site commissioning of the unit will be provided on written request. Purchase orders for Service Agreements related to manufactured items under contract must be received (15) days prior to product shipment. Service Contracts will normally carry a term of (1) year from the date of shipment for service maintenance, and must be renewed at least (30) days prior to expiration. 

For all services rendered and expenses incurred, invoicing will be under normal purchase order procedures. Services vary in costs and circumstances. All charges will be submitted by written quotation prior to the execution of any service. 
 

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